- Community Reputation … How long has the facility been in the community? What do people say about it?
- Survey License … Examine the facility’s license and certification survey. Examine the facility’s record of deficiencies and discuss them with the management.
- Talk to Staff … Are staff members friendly and willing to answer your questions? Do they know and interact with the residents?
- Atmosphere … Does the facility appear to be clean and friendly?
- Food … Examine the menus and visit during a mealtime. Does the food meet your requirements?
- Talk to residents … Are current residents satisfied with the facility? What do they like and dislike?
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